#3 - Mystery Occupation

Riddle: Jane owns and works at a small business. She has many busy days, but she often finds herself with far too much time on her hands. She sometimes grows tired of all the same worn faces that come through her door, and she often has to hold the hands of many of those which have come to her place of business. Jane doesn't get outside much; however, she often encounters ticks while working, but she has never been bitten by one. While working on her job, Jane often thinks about her grandmother and grandfather, both of which reside with Jane in her home. What is Jane's occupation, and what type of small business does she own?